Frequently Asked Questions

We offer a wide variety of used pallets including standard GMA pallets (48" x 40"), specialty sizes (42" x 42", 48" x 48", 48" x 45", and more), wood pallets, plastic pallets, and heat-treated pallets for export. All pallets are available in Grade A (like new), Grade B (good condition), and Grade C (economy) quality levels. We also offer custom pallets built to your specifications.

We are flexible with order sizes to accommodate businesses of all scales. Our typical minimum order is 20 pallets for local Sunnyvale delivery. However, we can work with smaller quantities for pickup orders at our facility. For bulk orders of 500 or more pallets, we offer additional volume discounts and can arrange recurring delivery schedules.

Used pallet pricing varies based on size, grade, material, and quantity. As a general guide, standard 48" x 40" wood pallets range from $4 to $6 for Grade C, $6 to $9 for Grade B, and $8 to $12 for Grade A. Bulk orders receive significant discounts. Plastic and specialty pallets are priced individually. Contact us for a detailed quote based on your specific needs.

Absolutely. We encourage customers to visit our Sunnyvale facility to inspect our inventory. You can see examples of each grade level, test pallets for your specific application, and meet our team. We are open Monday through Friday from 7 AM to 5 PM, and Saturday by appointment. We can also send photos of available inventory upon request.

Grade A pallets are in like-new condition with no significant damage, staining, or repairs. They are suitable for clean environments, retail displays, and automated warehouse systems. Grade B pallets are in good condition with minor cosmetic imperfections such as light staining, small nail holes, or slight discoloration, but are fully functional and structurally sound. Grade C pallets are economy-grade: functional and safe for use, but show visible wear including repaired boards, staining, and cosmetic blemishes. They are ideal for one-way shipments and general warehousing. Visit our detailed Grades Guide for more information.

Every pallet that enters our facility goes through a multi-point inspection process. We check structural integrity, board condition, nail placement, moisture content, and contamination. Pallets are sorted into appropriate grade categories, and any pallet that does not meet grade standards is repaired or recycled for components. Our quality control team has over 50 years of combined experience in the pallet industry.

Heat treatment (HT) is a process where wood pallets are heated to a minimum core temperature of 56 degrees Celsius (132.8 degrees Fahrenheit) for at least 30 minutes. This treatment eliminates pests, larvae, and pathogens that could be transported in wood materials. Heat treatment is required by ISPM-15 regulations for all wood packaging materials (including pallets) used in international shipping. It is also preferred by many food and pharmaceutical companies for domestic use.

Yes, GreenCycle Pallets is an ISPM-15 certified facility. We offer heat-treated pallets that bear the official IPPC stamp with the HT marking, confirming compliance with international phytosanitary standards. Our heat treatment process is regularly audited and certified. If you are shipping internationally from Sunnyvale, we can ensure all your pallets meet ISPM-15 requirements.

We do not offer methyl bromide fumigation as it is being phased out globally due to environmental concerns. Instead, we exclusively use heat treatment, which is the most widely accepted and environmentally responsible method for ISPM-15 compliance. Heat treatment is accepted by all countries that enforce ISPM-15 standards and does not leave chemical residues on the wood.